HP Pavilion DV6-6116NR 15.6-Inch Entertainment Laptop

I got buying hp laptops near 5 years ago, I bought 5 of them over the years for myself and my kids. One of the reasons I commenced buying them was because the service was great. The foremost one I bought the motherboard crapped away a month later the computer was out of warranty (a warranty that received been ran by the fellowship because of this problem). The moment one was for my son, DV6-6116NR the screen exposed within the foremost year, they repaired it and it lasted nearly another year. The replacement I bought for him the screen discovered after 15 months. The lastly hp laptop I bought (and the finally one I will ever buy) the difficult drive unwrapped subsequently 11 months. I received to usage the hp chat map to diagnose it because you can’t understand a discussion their strange telephone support says. They told me they would ship me a box to ship it back since it is yet under warranty. That was three days ago, I only got die the phone with them, they still haven’t evening bothered to ship the box.